Hybrid
Support Engineer
You have experience as a Support Engineer or in a similar role.
You have a solid understanding of IT systems and technical support principles.
You have excellent communication skills and are able to explain technical problems clearly and understandably.
You are a natural problem solver, able to think creatively and effectively.
You have the ability to work well in a team and manage multiple tasks simultaneously.
You are customer-oriented and strive to provide an excellent customer experience.
Provide front-line support to users, helping them resolve technical issues.
Manage incidents, ensuring they are resolved efficiently and effectively.
Work with other technical teams to understand our systems and processes.
Develop solutions to complex problems.
Maintain a high level of customer satisfaction through excellent customer service.
Flash Card
Bradesco health plan for the employee + 1 dependent with 100% of the monthly fee paid by Base39 (co-participatory)
MetLife dental plan
TotalPass
Childcare Assistance
Life insurance
You do not have to meet all the requirements! If you believe you can do the job and are a good fit, we encourage you to apply.
At Base39, we believe that diversity and inclusion are essential for a high-performance environment. We are committed to providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, nationality, age, disability, or any other legally protected characteristic.
We invite all interested candidates to apply for open positions at Base39 and join us in our commitment to building a more diverse and inclusive work environment.
