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Hybrid

Solution architect

We are looking for a highly qualified solutions architect to design and implement robust technical solutions, assist in integration with our clients, and provide ongoing technical support, ensuring customer satisfaction and success.

We are looking for a highly qualified solutions architect to design and implement robust technical solutions, assist in integration with our clients, and provide ongoing technical support, ensuring customer satisfaction and success.

Industry

Fintech

Headquarters

São Paulo

Foundation

2022

Size

+40 people

About the team

About the team

Our Solutions Architect team is made up of creative problem solvers and strategic software engineers who collaborate with clients to understand their challenges and design solutions. We operate between business and engineering, helping our partners succeed and achieve their business goals with our products, finding technological solutions to meet their needs. We are passionate about working closely with our clients. The team's knowledge must always stay one step ahead of the user. The team's focus is not just to advise the client on the best use of the platform, but to identify the client's context and have a deep understanding of our company's capabilities applied to real business cases.

Our Solutions Architect team is made up of creative problem solvers and strategic software engineers who collaborate with clients to understand their challenges and design solutions. We operate between business and engineering, helping our partners succeed and achieve their business goals with our products, finding technological solutions to meet their needs. We are passionate about working closely with our clients. The team's knowledge must always stay one step ahead of the user. The team's focus is not just to advise the client on the best use of the platform, but to identify the client's context and have a deep understanding of our company's capabilities applied to real business cases.

About the job

About the job

The Solutions Architect is a specialist responsible for projects and will lead the team to help clients achieve their outcomes. Solutions architects play a key role in the success of our clients and consequently in the continuous growth of our brand. They investigate the technical scenarios of the platform to answer clients' business and technical questions. They are responsible for overseeing loan projects from start to launch, coordinating and collaborating with cross-functional teams to create exceptional loan experiences while managing timelines and expectations.

The Solutions Architect is a specialist responsible for projects and will lead the team to help clients achieve their outcomes. Solutions architects play a key role in the success of our clients and consequently in the continuous growth of our brand. They investigate the technical scenarios of the platform to answer clients' business and technical questions. They are responsible for overseeing loan projects from start to launch, coordinating and collaborating with cross-functional teams to create exceptional loan experiences while managing timelines and expectations.

Who you are

Who you are

  • You have over 10 years of experience in technology.

  • You have experience in a customer-facing role as the main contact.

  • You have experience as a solutions architect, systems architect, or similar role.

  • You have worked on the deployment or integration of technical products between companies.

  • You understand front-end and back-end concepts.

  • You have a strong knowledge of APIs, databases, system security, and cloud services.

  • You can manage multiple projects simultaneously.

  • You understand market trends, development principles, and design methodologies.

  • You have the ability to work in a team and adapt quickly to a constantly changing environment.

  • You have the ability to communicate effectively with non-technical people.

  • You have excellent communication and project management skills.

You will

You will

  • Design and implement simple, elegant, and scalable solutions.

  • Collaborate with various internal teams (engineering, product, sales) to understand customer requirements.

  • Communicate effectively with customers to understand their needs, explain our solutions, and guide them in integrating our APIs into their systems.

  • Build trust with customers to become a trusted advisor who eliminates or reduces the escalation process.

  • Provide ongoing technical support for customers during and after implementation.

  • Prioritize responding to customers as quickly as possible.

  • Keep up with the latest trends and technological developments in the industry to ensure our solutions remain up to date.

  • Deliver projects on time.

  • Stay consistently updated on our customers' market, methodologies to enhance customer experience, and technologies.

Benefits

Benefits

  • Flash Card

  • Bradesco health plan for the employee + 1 dependent with 100% of the monthly fee paid by Base39 (co-participatory)

  • MetLife dental plan

  • TotalPass

  • Childcare Assistance

  • Life insurance

You do not have to meet all the requirements! If you believe you can do the job and are a good fit, we encourage you to apply.

At Base39, we believe that diversity and inclusion are essential for a high-performance environment. We are committed to providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, nationality, age, disability, or any other legally protected characteristic.

We invite all interested candidates to apply for open positions at Base39 and join us in our commitment to building a more diverse and inclusive work environment.

I want to apply

I want to apply

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Base39 © 2024

Uplevel your credit decisions

Schedule a call with us

Base39 © 2024

Uplevel your credit decisions

Schedule a call with us

Base39 © 2024