How the integrated Notion Responds with Slack is making our days easier at Base39

In the fast-paced world of fintechs, every minute counts. At Base39, we always look for ways to save time, especially when it comes to communication and access to information. One of the solutions we recently adopted was integrating Notion Responde directly into Slack, a combination that has made a significant difference in our daily operations.

Previously, frequently asked or specific questions about the product, processes, or even market updates required time-consuming searches in documents or repeated discussions. Today, with the automation of Q&A in Notion, anyone on the team can access answers in real-time without leaving Slack, where a good part of our communication already takes place.

This flow drastically reduces the time spent on manual searches and allows the team to focus on what really matters: delivering value to our clients. Every question we receive is quickly routed to our knowledge base in Notion, which, besides being extremely organized, continuously learns from new queries and feedback that arise.

This simple but powerful integration has allowed us to optimize processes in a way that goes beyond the traditional. By reducing response times for recurring and specific questions, we can focus on innovation and continuous improvements in our services, maintaining the speed of development that has always characterized us.

The result? A more agile team, with accurate information at their fingertips, and even better prepared to deal with the demands of the financial market in real time.

You can learn more about Notion Q&A on their blog.